Henry's POV
When we arrived at the office, Helen greeted me warmly at the entrance of my floor.
"Good morning, sir. How was your trip?" she asked with her usual polite smile.
"It was alright," I replied, nodding, and walked into my office. Ryan followed closely behind me.
I sat down at my desk and powered up my computer, preparing for the day's workload. Moments later, there was a soft knock on the door, and Helen entered with a clipboard in hand.
"So, about the product issue you mentioned earlier, how's that going?" I asked, my eyes still fixed on the screen as it continued to boot.
"Well, we've identified the root cause and developed a plan to address it," she said, walking over to hand me a document. "We ran a series of tests and we're confident the proposed fix will resolve the issue."
I flipped through the document and scanned the details. It was thorough precise test logs, fallback procedures, and user impact estimates. I was impressed.
